Well B&T's Titlesource has been working, knock on wood and throw salt over the shoulder. Now our internet computers for the public are driving me insane.
A.S. did an update on some part of Cybrarian, our filter/print software. The update or upgrade is going to do me in. Now it takes anywhere from one minute to ten minutes to log in. Logging out is a nightmare. The computers freeze if you look at them wrong.
When the computer asks you if want to log off and you say no, it logs you off immediately; while if you say yes, it takes anywhere from a minute to 15 to log you off. ???? Explain this logic to me, please.
Last night I spent 4 hours rebooting computers and telling people to hit the "NO" button. I wanted to runaway and hide by the end of the night. This problem has been going on since the upgrade with no fix in sight. If you see a librarian on the news who went postal....
Thursday, May 29, 2008
Wednesday, May 14, 2008
Titlesource
I've been hearing through the grapvine that BT's Titlesource is starting to drive everyone crazy. Oh joy. It's supposed to be BT's fault, so who knows if if it will ever get fixed. The speed here at RV has been an issue also with our terminals, especially the public ones. The login times and off are so slow and people get impatient, so you spend alot of time rebooting computers.
Thursday, May 8, 2008
B&T Titlesource
I may be going crazy, but at least our computer services knows that there truely is a problem with this database. I sent out an email and asked other selectors to send problems to Nicole and Chuck. B&T say they will work on it. We'll see.
Wednesday, May 7, 2008
Baker & Taylor is driving me nuts
Baker and Taylor's ordering website(Titlesource) is driving me nuts. It likes to lock up my computer. Then I have to retype in my last order assuming I can get re-logged into it. It did this yesterday and is doing it again today. ARGH! It's been over 20 minutes and it still has not let me back on.
Tuesday, May 6, 2008
More fun with the Converter Box
I just learned how to tell my converter box not to go to sleep. It's great that it has an energy feature that turns off the machine after a certain amount of time, unless of course you are trying to do a timed recording. I couldn't figure out why my program didn't tape until I found out about the "Sleep" feature and turned it off. The joys of technology.
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